Privacy Policy

Last updated August 2024

Reelwire Productions ("we," "us," or "our") values your privacy and is committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website, services, and productions.

1. Commitment to Privacy

We are dedicated to protecting your privacy. We will never rent, trade, or sell your personal information, including your email address, to any third party.

2. Collection of Personal Information

We collect personal information only when necessary to provide our video production services or operate our business effectively. This may include:

  • Contact Details: Name, email address, phone number, and mailing address.
  • Project Information: Details related to your video production projects.
  • Technical Information: IP addresses, browser type, and access times for security and analytics.

3. Use of Personal Information

Your personal information may be used to:

  • Communicate with you regarding project updates, inquiries, and support.
  • Process payments and manage your account.
  • Customize and improve our services based on your preferences.
  • Conduct internal research to enhance our offerings.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and settings.
  • Analyze how our website is used to improve its functionality.
  • Deliver relevant content and advertising.

You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Disclosure of Personal Information

We may share your personal information with:

  • Service providers assisting in our operations (e.g., payment processors, IT services).
  • Legal and regulatory authorities if required by law.
  • Partners involved in delivering your project, with your consent.

6. Data Security

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

7. Access and Correction

You have the right to access and correct your personal information held by us. If you wish to do so, please contact us, and we will respond to your request in accordance with applicable laws.

8. Retention of Personal Information

We will retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, your data will be securely deleted or anonymized.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.